Professional Services


Leadership Workshops

Any of Dr. Dick's high-quality, participative workshops listed below can be presented at your organization for only $2000 per instructional day (1/2-day is $1500), plus any necessary travel expenses. Your organization furnishes the training room, customary refreshments, DVD and/or video player and monitor, PowerPoint projector and screen, and easels with paper. He furnish the rest; quality participative instruction using A/V and extensive handouts. Maximum of 20 participants per workshop.

Most of the following workshops can be conducted in a one-day or half-day format, except where noted. 

Foundations of Leadership: Typical Two-Day Program

Dr. Dick employs a number of different instructional strategies and classroom experiences, many of which are designed to promote active, hands-on learning.  He will weave practical leadership experiences and actual leadership problems and scenarios with the content he presents.  In short, this is not a course for the passive, or for those who want the trainer to provide all the answers.  It seeks to engage the participants actively in the class and to challenge them. The ultimate objective of this course is to introduce the participants to the exciting possibilities of effective leadership, and to fire their desire and ability to make a positive impact on their organization. The following is a typical, two-day workshop covering the key topics of effective leadership.

 Day 1

Introduction

Foundations of Leadership

Counseling Problem Employees

Coaching: The Lost Art of Leadership

Motivating Your Unit

 Day 2

Performance Appraisals

 Effective Delegation

Mentoring

Ethical Leadership

The Close

Foundations of Leadership

This topic teaches the participants how to fundamentally think about leadership—not how to “do” leadership (doing leadership is taught in all the other topics listed below). It is designed to expose leaders (or potential leaders) to the areas of knowledge and competence that are fundamental to the study and practice of leadership. It emphasizes the relationship between leadership theory and leadership practice, and the moral responsibilities of leadership.

Coaching: The Lost Art of Leadership

This break-through, innovative workshop stresses the importance of using questions and the employee's suggestions and ideas for achieving improved performance. The participants will learn and practice a six-step method to help others improve individual performance. It can be used to train non-management employees to conduct peer-to-peer coaching, team leaders, new supervisors, and managers.

Performance Appraisal

This workshop examines the four factors that affect the quality of any performance appraisal (the environment, the system, the interviewer, and the employee) and then focuses on the two people actually involved in the interview - the interviewer and the employee. A nine-step model is presented in four segments. For example, Step 1 (Preparation), Step 2 (Introduction), and Step 3 (Determine Topics Employee Wants to Discuss) are first presented, the participants then watch a video of only the first three steps, and finally only those steps are practiced. This technique allows the trainer to break the complex performance appraisal interview into discreet parts and helps the participants to better retain the information taught.

Mentoring

Mentoring is a personal, one-on-one connection between a respected leader or other senior or experienced person (usually not the direct boss) and an associate. It is a word used to describe a person's actions when he or she helps an individual: 1) become sensitive to the organization's or life's politics; 2) establish networks with other key people; 3) see the "big picture" in terms of contextual or environmental culture and values; and 4) develop an awareness of what senior leaders or society expect. This course can be targeted to either the mentee or the mentor. If conducted for mentees, it helps them take responsibility for their development and interact appropriately with their mentors. Or, this course can be tailored to the mentor, teaching them how to effectively mentor their mentees.

Counseling Employees

This program is quite outstanding! It is taught by first dividing the participants into subgroups of 3 - 5 members and then presenting an overview of all the key steps in conducting a counseling interview. Next, each subgroup is asked to select one real situation that requires a counseling intervention and each step of the model is then taught by asking them to apply the step to the situation that they selected. Finally, the subgroups "put it all together" and role play the real situation, using all the steps. Participants in the past have said that this is one of the most practical, "real world" workshops they had ever attended. And they were right!

Interviewing and Selection

This is a meticulously prepared workshop. There are group discussions throughout and role playing that effectively reinforce the techniques clearly and thoroughly. The "Candidate Profile and Evaluation" form is particularly useful in helping the participants put into practice the skills they have learned. The participants take part in a realistic role play based on a composite of actual interviews, which provides reinforcement for the ideas discussed in the program as well as modeling the behaviors taught.

Problem Solving

This program teaches the tools of situation analysis and causal analysis. These two processes are "must" techniques for associates involved in team meetings. They are appropriate for both leaders as well as rank-and-file employees. The module itself is highly participative, where the steps to the processes are taught, a case is used to illustrate the concepts, and then the participants use the processes on their real situations. If you want your people to learn usable, practical techniques that really work, then this program is exactly what is needed.

Decision Making

Like its companion workshop, Problem Solving, this program teaches the concepts of decision making and potential problem avoidance. Because of its participative, real-world examples and cases, and built-in job application, the participants consistently give this program the very highest marks. It is an excellent workshop for leaders or non-leaders, for people who are involved in meetings or who just need to be able to make better decisions.

Career Development

It there were awards given out for the best all around program available today, this workshop would win! The concepts are backed up by real surveys. The participants are taught how to help their participants grow and develop on the job and to look for goals other then "promotion." There are truly great analysis forms (Job History and Life History) that participants can use for their own development or to determine their followers' strengths and areas of need. The video is believable and appropriate for today's times. And the role-reversal skill development exercise is real and useful later back on the job. But the best part of this workshop is not the teaching processes (even though they're great), it's the content! This course teaches leaders how to help employees accept responsibility for their own growth and development. In other words, the responsibility for the employee's career lies with the employ, not the leader or the organization.

Managing Diversity

This is a great "diversity" workshop! Here's why: 

All other diversity programs make white males part of the problem-rather than part of the solution. So we end up alienating the very people [white males] that we want support from! This program offers a balanced look at the issues-there are always two sides-and focus on helping all people work together without placing blame on anyone.

Teaching diversity appears difficult at best. The participants may have deep seated differences in values. They sometimes have strongly held beliefs, biases, and prejudices. Thus some trainers shy away from teaching this subject because of anxiety over the participants' reactions. But Dr. Dick can surface the issues and help the participants talk about them without creating defensiveness and hostility. This workshop provides that rare balance of great content and superb teaching processes. There are exercises that allow the participants to examine their beliefs about the world, our country, and themselves. And there is a great application section that provides the participants with an opportunity to make very real changes in their area of responsibility. Finally, this program is designed to be used with all employees in the organization, not just leaders.

Leading the Transition and Recover from Organizational Change

This is a workshop that is critically needed by many organizations. Downsizings, layoffs, and cutbacks have eliminated millions of workers. This exciting one-day program will help organizations recover from the effects of major change, such as downsizing, reengineering, mergers, and other transitions that impact the work environment. It teaches managers, supervisors, and team leaders how to deal with the low employee morale and lack of trust that exist in almost all organizations after significant change. This workshop: 1) looks at the impact of major organizational change and transition on today's workplace, 2) gives suggestions on how to manage the effects on the employees involved in the transition, 3) examines the adjustment process that employees go through as they work through the stages of transition, and 4) offers strategies and ideas for helping employees deal with the many upsetting aspects of organizational change.

Human Resource Development Workshops

Training Trainers

For most in-house trainers, this is usually a difficult topic to teach, as the participants look at the trainer as a model of how the workshop should be taught. In other words, they expect the trainer to practice what he or she is teaching while teaching. This adds a level of stress that can make it a tricky subject for the trainer. Dr. Dick is a trainer's trainer and has had years of experience in conducting this workshop. He consistently achieves outstanding evaluations from new and experienced trainers after they have completed this program. Note that this train-the-trainer workshop requires two days.

Making Effective Presentations

Have you ever attended a workshop where everything seemed to "work"? You know, the content was excellent and clearly met the stated objectives. The teaching processes used were exactly right for the content. And the transitions from one section of the course to the next were as smooth as an Amway presenter. 

That's this program! Leaders need the tools taught in this workshop to help them look professional. This is a difficult workshop for in-house trainers to teach, because in this topic, the participants are not only listening to the content of the workshop, they are also watching the trainer as a model! In other words, trainers are expected to "walk-the-talk" when they teach programs on making effective presentations. Having an outside, highly professional and competent trainer such as Dr. Dick conduct this workshop well ensure that your leaders obtain the best possible skills.